Last updated: March 18, 2026
We understand how important privacy is to you, and we are committed to protecting your personal data when you interact with the website of the Educational project “Start ” (hereinafter – the «Website»).
In this Privacy Policy, we explain how we collect, use and protect your personal data, as well as describe your rights and how to exercise them.

HOW AND WHY DO WE COLLECT YOUR INFORMATION?
This Privacy Policy applies to all visitors and users of the Website, as well as to any data collected through partnered and third-party resources, unless otherwise indicated.
By accessing our Website, you accept and consent to this Privacy Policy and our Terms of Use, including the collection, storage, use and disclosure of your personal data as described herein.
We collect and process personal data to ensure the functioning of the Website, to fulfill obligations to users, to maintain feedback, to respond to requests and inquiries. In addition, data may be used for personalization of services, statistical and operational analysis, marketing research and improvement of the Website quality.
The processing of personal data is carried out in strict compliance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” dated May 21, 2013 No. 94-V, as well as other regulatory legal acts of the Republic of Kazakhstan.
The User guarantees: (a) the accuracy of the data provided and (b) timely updating of information so that it corresponds to his/her actual situation at all times. The User is solely responsible for any false or inaccurate information provided, as well as for any damages that may arise therefrom.


HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain your personal data for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by the legislation of the Republic of Kazakhstan. Criteria for determining the retention period include:

• needs for record keeping for analysis and/or audit purposes;
• compliance with statutory record retention requirements;
• defense or assertion of legal claims;
• handling of complaints and inquiries.

WHAT TYPE OF INFORMATION IS BEING COLLECTED?
Personal information:
While using our Website, we may request your personal information such as name, email address, phone number. With your express consent, we may use this data to send newsletters, informational materials or marketing communications. You may opt out of receiving such communications at any time by emailing us at support@smcprogram.com (or your actual email address).
Non-personal information and cookies:
We collect non-personal data that does not allow us to identify you personally: anonymous usage statistics, demographic information, entry/exit pages, platform type, preferences, etc.
We use cookies and similar technologies to analyze traffic, improve Website functionality and personalize content. For more details on cookies and how to manage them, see the “Cookie Policy” section below.


DATA CONTROLLER
The controller of personal data collected on this Website is BRANCH OF THE PUBLIC ASSOCIATION “QAZYNA PARTY” AT THE CORPORATION “KAZENERGY GROUP” OF THE ABYLAIKHAN REGION, Taxpayer Identification Number: 142873561205, legal address: 240118, AKMOLA REGION, AKTOBE CITY, 17 NUR-SULTAN STREET, Republic of Kazakhstan. You can contact us by email: support@start .com.


PRINCIPLES OF PERSONAL DATA PROCESSING
The processing of personal data is carried out in accordance with the principles established by the legislation of the Republic of Kazakhstan:

• lawfulness and fairness;
• purpose limitation;
• data minimization;
• accuracy and relevance;
• storage limitation;
• confidentiality and security;
• accountability of the controller.

HOW DO WE COLLECT INFORMATION?
We may collect information when you:

• contact us with questions or comments;
• subscribe to newsletters;
• interact with us on social media;
• provide data in any other way.

HOW WE USE AND SHARE INFORMATION
We use the collected information to ensure the operation of the Website, improve service quality, analyze usage, prevent fraud, send informational messages, etc.
Transfer of personal data to third parties is carried out only in cases provided for by the legislation of the Republic of Kazakhstan or with your consent. We may engage service providers (hosting, analytics, etc.) under confidentiality conditions.


SECURITY OF PERSONAL DATA
We implement necessary technical and organizational measures to protect personal data from loss, unauthorized access, alteration or disclosure in accordance with the legislation of the Republic of Kazakhstan.
In case of a data breach that poses a threat to the rights of data subjects, we will notify you and the authorized body in the manner prescribed by law.


YOUR RIGHTS
In accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”, you have the right to:

• access your personal data;
• rectification/clarification of your personal data;
• blocking and destruction (if there are grounds);
• withdrawal of consent to processing;
• restriction of processing;
• file a complaint against the actions/inactions of the controller with the authorized body or in court.

To exercise your rights, please send a request to support@start .com.


CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy. The current version is always available on the Website. We recommend that you periodically check for updates.


COOKIE POLICY
Our Website uses cookies and similar technologies to ensure functionality, analyze traffic and personalize content. Cookies are small text files that are stored on your device.
We use:

• necessary cookies — for basic Website operation;
• analytical cookies — to understand how users interact with the Website;
• functional cookies — to remember your preferences.

You can manage cookies through your browser settings. Disabling some cookies may limit the functionality of the Website.


CONTACT
For any questions related to the processing of personal data, please contact: BRANCH OF THE PUBLIC ASSOCIATION “QAZYNA PARTY” AT THE CORPORATION “KAZENERGY GROUP” OF THE ABYLAIKHAN REGION Email: support@start .com Address: 240118, AKMOLA REGION, AKTOBE CITY, 17 NUR-SULTAN STREET


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